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Shipping Policy

Processing times, rates, tracking, and delivery details for made-to-order products.

Shipping Policy

Processing Time: Printful's current general fulfillment estimate is 2–5 business days before carrier transit. Your destination-specific delivery estimate is shown at checkout. You will receive tracking when it is available.

Domestic Shipping: Shipping options and rates are shown at checkout. When a free U.S. shipping promotion is active, the threshold appears in the cart and at checkout.

International

We currently ship to the United States and Canada. Available services, rates, and destination-specific delivery estimates are shown at checkout. Canadian orders can take longer because carrier and customs processing times vary.

Canadian customers are responsible for any customs duties, taxes, or import fees that may apply unless checkout expressly says they are included.

Need return or refund help?

Made-to-order returns, damaged or defective items, lost packages, cancellations, and claim instructions now have a dedicated policy page.

Read the returns, refunds & exchanges policy